Baginda168 Privacy Policy – Our Commitment to Protecting Your Personal Data Every Malaysian Member

Baginda168 collects your personal information through several different means as you interact with our platform. The following are the categories of data we collect:

Data you provide directly:

• Registration information: full name, Malaysian phone number, email address, date of birth, and password
• Identity verification information: identity card number (MyKad) or passport when required for age verification or AML compliance
• Financial information: bank account or e-wallet number for withdrawal processing purposes — we do not store your full credit card details
• Support communications: records of live chat conversations, emails and any communications you initiate with our support team Baginda168

Automatically collected data:

• Technical data: IP address, web browser type, operating system, screen resolution and device used
• Activity data: pages visited, time spent in each section, games played, betting history and transactions
• Location data: general geographic location based on IP address for regulatory compliance and security purposes
• Cookie data: session information, language preferences and account settings stored in your browser cookies

Baginda168 uses the personal data collected for the following purposes, all of which are necessary to deliver our platform services to you:

We do not use your personal data for any purposes not stated above without first obtaining fresh consent from you. When you consent to receiving marketing communications from us, you may withdraw that consent at any time by clicking the "unsubscribe" link in our emails or by contacting Baginda168 directly.

Baginda168 does not sell, rent or share your personal information with third parties for their own marketing purposes. However, there are limited situations where we need to share your data with external parties, and this is only done under the following circumstances:

• Payment service providers: Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, Maybank2u, CIMB Clicks and FPX are required to receive the necessary transaction details to process your deposits and withdrawals. All these providers are bound by strict data protection agreements.
• Platform service providers: Companies that assist us in managing IT infrastructure, system analytics and customer support tools may access data to the limited extent necessary for their specific tasks only.
• Regulatory bodies and law enforcement: Baginda168 may be required under Malaysian law to disclose certain information to government authorities, police, courts, or regulatory bodies upon lawful request.
• Game and content providers: Game development companies that provide video slots and casino games for our platform may receive anonymised statistical data relating to usage patterns for product improvement purposes.
• Business transfers: In the event of a merger, acquisition or asset sale, member data may be transferred as part of the business assets — with appropriate prior notice given to members.

Baginda168 implements a comprehensive, multi-layered security approach to protect your personal data from unauthorised access, disclosure, alteration or destruction. Our security systems include:

• Data encryption in transit: All communications between your device and our servers Baginda168 protected by TLS 1.3 and a 256-bit SSL certificate issued by a recognised certification authority.
• Encryption of data at rest: Sensitive data stored in our databases — including passwords and financial information — is encrypted using robust AES-256 encryption before being stored.
• Two-factor authentication (2FA): Member Baginda168 are encouraged to enable 2FA for an additional layer of protection when logging in. Internal staff are required to use 2FA for all system access.
• Role-based access control: Only staff who require access to specific data to perform their duties are granted permission. All access is logged and audited on a regular basis.
• Continuous security monitoring: Our automated monitoring system operates around the clock to detect suspicious activity, intrusion attempts and unusual usage patterns.
• Independent security audits: Baginda168 undergoes regular security audits conducted by independent cybersecurity firms to identify and address potential vulnerabilities before they can be exploited.

That said, no security system is entirely foolproof. If you suspect your account Baginda168 has been accessed without authorisation, please contact our support team immediately at support@baginda168.run or via live chat. We will take immediate action to secure your account.

Platform Baginda168 uses cookies and similar tracking technologies to enhance your user experience and ensure the platform functions properly. The following are the types of cookies we use:

• Strictly necessary cookies: These cookies are required for core platform functions such as login, session management and security. The platform Baginda168 will not function properly without these cookies and they cannot be disabled.
• Preference cookies: This cookie saves your preferences — such as interface language and display settings — so you don't have to reconfigure them every time you visit. Baginda168.
• Analytics cookies: We use anonymised cookie data to understand how members use our platform, which sections are most popular, and where users may encounter issues. This data helps us continuously improve the platform.
• Security cookies: These cookies help us identify and prevent fraud attempts, brute force attacks and unauthorised access to member accounts. Baginda168.

You can manage or delete cookies through your web browser settings at any time. Please note that disabling essential cookies may affect the functionality of the platform. Baginda168 and you may be unable to log in or access certain features of the platform.

Baginda168 only retains your personal data for as long as necessary for the purposes it was collected, or as required by applicable Malaysian law. The following are general guidelines for our retention periods:

• Active account data: Retained for the duration of your active membership at Baginda168 and until the account is officially closed.
• Financial transaction records: Retained for a minimum of 7 years in accordance with applicable Malaysian financial and anti-money laundering (AML) legal requirements.
• Customer support communication logs: Retained for 3 years for reference purposes, dispute resolution and service improvement.
• Cookie and session data: Session cookies are deleted automatically when you close your browser. Persistent cookies expire after a set period, typically between 30 days and 12 months.
• After account closure: Data that is not required to be retained by law will be deleted or anonymised within 90 days of a confirmed account closure.

When data is no longer required, Baginda168 will ensure it is securely deleted or anonymised so that it cannot be linked to any individual. The deletion process follows standard security procedures to ensure data cannot be recovered.

As a member or user of the platform Baginda168, you have the following rights regarding your personal data, all of which we fully respect:

Baginda168 is a platform designed and operated exclusively for adults aged 18 and above. We do not knowingly collect, store or process any personal data from individuals under the age of 18.

During registration, we verify the age of every applicant through the information provided and a profile check. Should we discover that personal data belonging to a minor has been collected inadvertently, we will take immediate action to delete that data and close the account without prior notice.

Baginda168 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or improvements in how we handle data. Any changes will take effect immediately upon publication on the website.

In the event of significant changes that materially affect your privacy rights, Baginda168 will endeavour to notify you in advance via your registered email or in-platform notification at least 14 days before any changes take effect.

You are encouraged to review this Privacy Policy page periodically to stay informed of the latest data protection practices Baginda168. The "Updated" date at the top of this page indicates the date of the latest version of this document.

By continuing to use the platform Baginda168 after the changes are published, you are considered to have accepted the updated Privacy Policy.

If you have any questions, concerns, or complaints regarding how Baginda168 handle your personal data, or if you wish to exercise any of your privacy rights, please contact us through the following channels:

• Privacy email: support@baginda168.run — include the subject line "Privacy Policy Enquiry" in your email
• Live Chat: Available 24 hours a day, 7 days a week via the chat icon on the platform Baginda168
• Response time: We aim to respond to all privacy-related enquiries within 5 business days.
• Language of service: Bahasa Malaysia and English

We value every piece of feedback and every enquiry you bring to us. Your trust is the most important asset to Baginda168, and we are committed to ensuring your personal data remains in the safest possible hands.